We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
1) Data controller
This website is operated by TOMVIK s.r.o. (Slovakia), an EU-based company. Datara Global is a brand operated by TOMVIK s.r.o.
2) Data we collect
We collect only the personal data necessary to provide our digital eSIM services, including:
- Email address
- Order and transaction details
- Basic technical information required for service delivery
3) How we use your data
Your personal data is used exclusively for:
- Delivering your eSIM and activation details
- Providing customer support
- Billing, legal, and accounting compliance
- Fraud prevention and security purposes
4) Payments
Payments are processed securely by our payment provider, Stripe. We do not store or process credit card information on our servers.
5) Data sharing
We do not sell or rent your personal data. Data may be shared only with trusted service providers strictly necessary to deliver the service (e.g., payment processing or eSIM provisioning), or where required by law.
6) Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7) Your rights
Under applicable data protection laws, you have the right to access, correct, or request deletion of your personal data, subject to legal and contractual obligations.
8) Contact
For privacy-related questions or requests, please contact us at:
📧 contact@datara.global